Boost Your Etsy Sales with These Expert Tips

Boost Your Etsy Sales with These Expert Tips

Table of Contents:

  1. Introduction
  2. Integration of Printify and Etsy
  3. Receiving the Email Notification
  4. Messaging the Buyer
  5. The Importance of Snippets
  6. Checking for Order in Printify
  7. Fulfillment Settings
    • Order Routing
    • Order Approval
    • Manual Fulfillment vs. Automatic Fulfillment
    • Proper Placement of Print File
    • DPI Considerations
    • Payment Settings
  8. Different Order Statuses
    • On Hold
    • In Production
    • Estimated Ship Date
    • Tracking Information
    • Delivered
  9. Following Up with the Customer
  10. Conclusion

Receiving Your First Order: A Step-by-Step Guide to a Successful Printify Experience

Congratulations on receiving your first order with Printify! This momentous occasion can spark both excitement and panic, especially if you're unsure about the next steps to take. In this article, we will guide you through the process of receiving an order and provide valuable tips to streamline your print-on-demand business for long-term success. So, let's dive in and ensure your first order goes through smoothly!

1. Introduction

Receiving your first order is a thrilling experience for any Printify user. However, it's essential to have a clear understanding of the steps involved to make the fulfillment process seamless and successful. In this article, we will break down the process into easy-to-follow steps, empowering you to navigate each stage confidently.

2. Integration of Printify and Etsy

Before delving into order fulfillment, it's crucial to ensure your Printify account is fully integrated and synced with your Etsy store. Double-check the top right-hand corner of your Printify account to verify the connection. If any issues arise during this process, don't hesitate to reach out to Printify support.

3. Receiving the Email Notification

When a sale occurs, you will receive an email notification from Etsy, acknowledging the transaction. It's also advisable to download the Sell on Etsy app, enabling you to manage your business on-the-go and receive instant notifications for new orders. Stay responsive and professional by promptly messaging the buyer, expressing gratitude for supporting your shop.

4. Messaging the Buyer

Taking a personalized approach sets you apart as a seller. After receiving a new order, it's a good practice to send a personal message to the customer, thanking them for their support. While this may become time-consuming in the future, especially with a high volume of daily orders, it adds a personal touch that resonates with clients. Consider setting up a snippet to streamline this process as you scale your business.

5. The Importance of Snippets

As your daily order volume grows, automation becomes key. Etsy offers the option to automate messaging through snippets, which saves you time and ensures consistent communication with buyers. Take advantage of this feature to create pre-set messages for expressing gratitude, order updates, or any other relevant information.

6. Checking for Order in Printify

After approximately 30 minutes to 2 hours, the order should appear in Printify if your integration is correctly set up. In some cases, minor delays may occur, but if the order doesn't show up after a few hours, it's advisable to contact Printify support for further assistance. Remember, orders will only be imported to Printify once payment is successfully processed on Etsy.

7. Fulfillment Settings

To ensure a smooth fulfillment process, it's essential to review and optimize your fulfillment settings. Under the "Store Setup" section, access the right-hand side drop-down menu, select "Manage My Stores," and click on the gear icon.

- Order Routing

Order routing allows for automatic redirection to an alternative print provider if the original one becomes unavailable. While this feature may seem convenient, it is best to disable it to maintain high-quality printing standards and minimize confusion for customers in the event of split orders.

- Order Approval

Consider setting your order approval to automatic at a specific time each day. This streamlines the fulfillment process by allowing Printify to charge your card all at once instead of individual transactions. Moreover, it enables customers to modify their address or order details without requiring approval from Printify.

- Manual Fulfillment vs. Automatic Fulfillment

Manually submitting orders, typically selected under the manual fulfillment option, can quickly become time-consuming, especially as your sales volume increases. To save time and effort, it is recommended to opt for automatic fulfillment. With this option, Printify handles all the fulfillment work, leaving you free to focus on other aspects of your business.

- Proper Placement of Print File

When creating your listing, ensure that your print file is correctly positioned to match the mock-up and end product as closely as possible. Taking the time to position it accurately from the start saves you from potential problems or the need for future edits.

- DPI Considerations

To guarantee impeccable print quality, make sure your design has a DPI (dots per inch) of at least 300. High-resolution files result in more vibrant and detailed printed products, enhancing customer satisfaction.

- Payment Settings

In your Printify account, navigate to the top right-hand corner, select the icon, scroll down, and choose payments. To simplify expense tracking, consider adding money to your Printify balance and utilizing it for order fulfillment. This prevents multiple small transactions on your credit card while giving you greater control over your finances. Additionally, ensure that your credit card is active and valid to avoid any payment issues.

8. Different Order Statuses

Printify provides clear visibility into the various order statuses, allowing you to stay informed and easily track each order through fulfillment. Here are some of the key statuses you may encounter:

  • On Hold: Orders that have not yet gone into production will display this status. You have the option to edit these orders, change details such as size, color, or product. However, once an order enters production, you will require approval from Printify to make any modifications.

  • In Production: When an order is in production, it means it is being processed and prepared for shipment. Edits to the order details are no longer possible without Printify's approval.

  • Estimated Ship Date: Printify provides an estimated ship date, giving you and your customer a general idea of when the product will be shipped.

  • Tracking Information: During the fulfillment process, tracking information will be available. Initially, it will display as "pending," and once the order is shipped, it will update to "pre-transit" with a tracking number and estimated delivery date.

  • Delivered: Once the order has been successfully delivered to the customer, the status will update to "delivered," accompanied by the delivery date.

9. Following Up with the Customer

Customer satisfaction is paramount to your business's success. After the customer receives their order, it is highly recommended to follow up with a message, ensuring their satisfaction and addressing any concerns they may have. By proactively engaging with your customers, you build a loyal customer base and enhance the overall buying experience.

10. Conclusion

Receiving your first order with Printify is an exciting milestone on your entrepreneurial journey. By following the steps laid out in this article, you can navigate the order fulfillment process efficiently, ensuring a smooth experience for both you and your customers. Embrace the satisfaction of a job well done and watch your print-on-demand business flourish!


  • Clear step-by-step guidance for first-time order fulfillment
  • Emphasis on personalization and customer engagement
  • Integration with Etsy for seamless business management
  • Tips on optimizing fulfillment settings for time and cost efficiency
  • Detailed explanation of different order statuses
  • Advice on following up with customers for enhanced satisfaction


  • Requires syncing Printify and Etsy accounts for integration
  • Some order modifications may require Printify's approval


  • Receiving your first order with Printify? Don't panic! We've got you covered with a step-by-step guide for smooth order fulfillment.
  • Personalize your buyer experience by sending a thank-you message to your customers.
  • Utilize snippets on Etsy to automate messaging and save time as your order volume grows.
  • Ensure proper integration of your Printify and Etsy accounts for seamless order tracking.
  • Streamline your fulfillment settings by opting for automatic fulfillment and batch payments.
  • Position your print file accurately from the start to avoid future complications.
  • Monitor different order statuses and utilize Printify's tracking features to keep customers informed.
  • Follow up with customers to gauge satisfaction and address any concerns.
  • Enhance your print-on-demand business by implementing our recommended practices for long-term success.


  1. Can I edit an order after it has gone into production?

    • Once an order enters production, editing the details becomes more complex and requires approval from Printify. It is best to make any necessary changes before the order reaches this stage.
  2. What happens if an order cannot be fulfilled by the original print provider?

    • Printify offers order routing, which automatically redirects orders to an alternative print provider if the original one is unavailable. However, it is advisable to disable this feature to ensure consistent quality and avoid confusion for customers.
  3. How can I track the progress of an order?

    • Printify provides clear visibility into order statuses, ranging from "On Hold" to "In Production" and "Delivered." Additionally, you will receive tracking information for each order, enabling you to monitor its progress throughout fulfillment.
  4. Should I opt for manual or automatic fulfillment?

    • Manual fulfillment requires you to manually submit each order, while automatic fulfillment handles the process for you. As your business scales, automatic fulfillment becomes the more time-efficient option, allowing you to focus on other aspects of your business.
  5. Can I change my payment method for Printify?

    • Yes, in your Printify account, navigate to the payment settings and ensure your credit card is active and valid. You can also opt to add money to your Printify balance, streamlining expense tracking and preventing frequent small credit card transactions.
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